Quality and Safety - Speak Up for Patient Safety

Speak Up For Patient Safety (SUFPS) is a Vanderbilt-based Promoting Professional Accountability Program created in partnership with the Cognitive Institute. 

SUFPS is an evidence-based framework which escalates awareness of patient safety and encourages staff to challenge potentially risky behaviour in Ramsay Health Care sites. 

Components include graded assertiveness training for all patient-facing staff, a feedback platform for staff to report both positive and negative experiences, a peer messenger system, and professional accountability leaders. 

The program is about empowering all employees to promote patient safety and provides a platform to ensure staff maintain high professional standards across the organisation. 

3/F Champion Tower

3 Garden Road

Hong Kong


(852) 2285 1900


(852) 2285 1999



Patients' Priority Line (WhatsApp/Voice call)

(852) 51144685

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