Covid-19 FAQ

Covid-19 FAQ

Covid-19 FAQ

Ramsay Sime Darby Health Care (RSDH) is committed to providing, and sustaining a safe, healthy and conducive environment through this unprecedented situation. In the true spirit of “People Caring for People”, our key focus at our hospitals continues to be prioritising the well-being of our staff, doctors, and patients.

The Central Surgery is open as usual, for anyone who needs medical attention. However, when you come to our Centre you will see that we have strict screening procedures in place.

You will be required to complete a Health Declaration Form that informs us that you are healthy and safe to enter the Centre. At the same time, we will do a temperature check to ensure that you do not have fever. We also check our doctors and staff every day.

Hand sanitisers are located throughout the Centre.

These measures are designed to ensure that we are not bringing carriers of Covid-19 infections into the Centre and to ensure that you, your loved ones and our staff are as safe as possible during this period.

We are asking for your understanding that you consider not visiting the Centre unless you are the patient’s immediate family member or carer, who will be kindly asked to wait outside our Centre or at the eateries nearby. The requirement for social distancing has resulted in a decision to limit the number of visitors to our facilities.


  1. Is The Central Surgery still open?
    The Central Surgery is open and operating as usual. We accept patient appointments and surgical operations. Procedures are conducted as usual.
  2. Is The Central Surgery allowing visitors?
    There is nothing more important than your and your families’ health. That is our priority too, and to protect all our patients, and staff, our hospitals have made some changes while there is a threat of COVID-19 transmission. These changes include a new visitors’ policy in line with the advice from the Centre for Health Protection, Department of Health.
  3. Is The Central Surgery doing COVID-19 tests?
    No, The Central Surgery is not doing COVID-19 tests. We focus on scheduled day procedures.

Further Information
Please check the government website at for the latest details on COVID-19.

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